Problem:
The incoming management team including the CIO had to understand the bank operations and support the business due to online banking disruptions.
Solution:
A three-pronged strategy of governance, application assessments and operational readiness was envisaged and executed over a 6 month period.
Results:
Transparency to business and regulators alike of the issues that plagued operations and customer confidence.
Problem:
Lack of enterprise alignment across multiple strategic initiatives leading to sunk costs and lack of business stakeholders buy in.
Solution:
Setup of governance across business and IT and technology towers. Implemented an approach for each governance board.
Results:
Enterprise alignment across business and IT stakeholders. Achieved transparency and stakeholder buy in for transformation roadmap and cost.
Problem:
Digital Transformation across 27 state agencies spearheaded by the office of the CIO.
Solution:
Set into motion several initiatives to consolidate and transform multiple state agencies.
Results:
Multiple agencies had competing priorities and as such consolidation transformation was completed with all stakeholder acceptance.
Problem:
The merger of two of the largest retail banks resulted in the consolidation and transformation across 200 applications.
Solution:
Conducted workshops across multiple application, business and infrastructure team. Setup cadence and program management office. Put into motion a risk mitigation plan.
Results:
Completed the transformation across several applications to get the program on schedule.
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